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Process automation case study using the ROI-FIRST approach

Payroll & Personnel Processing

Industry

Business Services / Outsourcing

Date

Mar 23, 2026

Company size

Medium (50–150 employees)

Recommendation

✅ AUTOMATE

Time saved

From 6 to 1.2 business days per monthly cycle

Process automated

Monthly payroll processing and payslip generation

Process description

The process includes collecting payroll updates (absences, overtime, bonuses), processing salaries, calculating payroll contributions, generating PDF payslips, and archiving in shared folders. Currently executed manually in Excel with multiple validations between HR and Accounting.

ROI Automation, recommendation and costs

COP

currency $:

Level of Automation
% Automation
Cases x Month
Time x Case (hours)
High
80
1
48
Personas Involucradas
Nivel de Cargo Promedio
Average Monthly Salary
Real Company Cost with Benefits
4
Level 3 (Coordinator) + Level 4 (Senior Analyst)
4.250.000
6.517.000
Monthly Operational Cost
Annual Operational Cost
Estimated Monthly Savings
5.213.600
62.563.200
4.170.880
Estimated Annual Savings
Year 1 Investment
Net Benefit Year 1
50.050.560
10.228.950
39.821.610
Cumulative Net Benefit 3 Years
FTE Equivalente Liberado
121.393.230
3.2

Power in Numbers

389

ROI Year 1 (%)

2.5

Payback (months)

4.89

Cost/Benefit ratio

✅ AUTOMATE

This process is highly repetitive, follows fixed calculation rules, and occurs monthly with significant human cost. 80% of the work (data collection, calculation, PDF generation, archiving) is automatable. Positive ROI from month 3. For every dollar invested, $4.89 is returned.

Signs of inefficiency detected

• Heavy manual follow-up between HR and Accounting • A process nobody wants to handle because it's tedious • Email approvals creating bottlenecks • No traceability of who approved which payroll updates • Dependency on 1–2 key people who hold the master Excel knowledge

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