Internal Staff Training — Low Automation

Industry

Business Services / Outsourcing

Company size

Medium (50–150 employees)

Process to be automated

Design and delivery of internal training programs

Process description

The process involves identifying training needs by area, designing custom content, coordinating with external instructors, scheduling sessions, delivering training, and evaluating results. Each program requires expert human judgment, content adaptation, and facilitation.

ROI Automation

Nivel de Automatización	% Automatizable	Casos al Mes	Tiempo por Caso (horas)
Low	25	2	20

Personas Involucradas	Nivel de Cargo Promedio	Salario Mensual Promedio (COP)	Costo Real Empresa con Prestaciones (COP)
3	Level 2 (Area Manager) + Level 3 (Coordinator)	6500000	9967000

Costo Operativo Mensual (COP)	Costo Operativo Anual (COP)	Ahorro Mensual Estimado (COP)
3987000	47844000	996750

Ahorro Anual Estimado (COP)	Inversión Año 1 (COP)	Beneficio Neto Año 1 (COP)
11961000	10228950	1732050

Beneficio Neto Acumulado 3 Años (COP)	FTE Equivalente Liberado
14514150	0.25

Power in Numbers

ROI Year 1 (%)

10.3

Payback (months)

1.17

Cost/Benefit ratio

⚠️ DO NOT AUTOMATE (yet)

Only 25% of the process is automatable (session scheduling, reminder sending, attendance tracking). Content design, facilitation, and impact evaluation require expert human judgment. The 17% ROI in year 1 does not justify the investment at this time. We recommend automating higher-return processes first and reassessing this one in 12 months.

Signs of inefficiency detected

• Schedule coordination via WhatsApp and email • Attendance recorded in Excel • Physical evaluations without automatic consolidation

Don't know where to start automating? We help you prioritize at no cost

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